Frequently asked questions
Answers to the most common questions about HELSE — the association, events, membership, visiting us and collaborations.
HELSE is a Swiss cultural association that fosters exchange between Switzerland and Serbia. Through theatre, film, music, stand-up and children's workshops we build cultural bridges — alive, inspiring and open to everyone.
The association was founded in 2003 to connect and present artists from Switzerland and Serbia.
HELSE blends the Latin names of Switzerland (HELvetia) and Serbia (SErbia) — a name that mirrors the association's mission.
We promote cultural exchange and a range of art forms — from music, theatre and film to literature, new talent and our own productions.
The association is run by a team of volunteers and collaborators united by a shared love of culture. To reach the board, write to info@helse.ch.
Yes — HELSE is a non-profit association (Verein) registered under Swiss law. All revenue is reinvested into the cultural programme.
We are funded through membership fees, ticket sales, donations, partnerships and occasional cultural project grants.
Our programme is diverse: theatre performances, film screenings, stand-up comedy, concerts, readings, seminars and children's workshops.
Events run year-round — the current schedule lives in the Events section.
The programme runs year-round, with several events per month in peak season. The Events page is the fastest way to see what is coming up.
The full current programme lives on the Events page. For advance announcements, subscribe to our newsletter.
Absolutely — we welcome collaborations with authors, actors, musicians and producers. Send a short description of the project to info@helse.ch.
We occasionally tour other Swiss cities and the wider region in partnership with local venues. These dates are announced in advance on the site and in the newsletter.
HELSE Kids offers workshops and performances tailored to children, nurturing language, culture and creativity. Details are published alongside each event.
Subtitles depend on the film — usually English or German for Serbian-language films, and vice versa. The language and subtitles are listed on each event page.
Most performances are in Serbian. Where feasible, we provide a synopsis or subtitles in German or English — details accompany each show.
Yes — working with artists from Serbia and the wider former Yugoslavia is at the heart of what we do, alongside creators from around the world.
Yes — alongside guest programmes we develop our own productions, including theatre and music projects.
Tickets are sold online via each event's page and, for some programmes, at the door before the show. HELSE members receive discounts on selected events.
Prices depend on the event — from symbolic fees for children's programmes to standard rates for concerts and major productions. The exact price is always shown on the event page.
Yes — members, students and pensioners get reduced rates on selected events. Specific conditions are listed with each event.
Tickets are generally non-refundable, except when an event is cancelled or rescheduled. For exceptional cases, write to info@helse.ch.
If an event is cancelled, ticket buyers are fully refunded or offered a replacement date. We notify attendees by email and post on the site.
Not required — showing the ticket on your phone at the door is enough. You also receive a PDF by email after purchase.
For some events, yes — subject to availability. For popular programmes we recommend buying in advance.
Membership is open to anyone who wants to support the association. The annual fee is CHF 70, with reduced rates for students and pensioners.
Sign up via the Membership page — for any additional questions, write to info@helse.ch.
The standard annual fee is CHF 70, with reduced rates for students and pensioners. Details are on the Membership page.
Members receive discounts on selected events, invitations to members-only gatherings and priority booking for popular programmes.
Yes — you can cancel at any time by writing to info@helse.ch. Annual fees already paid are generally not refunded.
For family memberships and special rates, contact us at info@helse.ch — we'll accommodate where we can.
Membership fees are paid by bank transfer (Swiss IBAN). We send the exact payment details after confirming your sign-up.
Helse CLUB is an extended perks programme for our most active supporters. Full details are coming soon on a dedicated page.
Our address is Zurichstrasse 167, 8057 Zürich. The venue is well connected by public transport; specific event locations are always listed with the schedule.
The venue is well connected by ZVV tram and bus lines. The easiest way to plan a route is via zvv.ch or the SBB app.
There is on-street parking and parking garages in the area. Given limited capacity, we recommend public transport where possible.
We aim to keep events accessible to everyone. For questions about accessibility at specific venues, contact us in advance at info@helse.ch.
We occasionally open the space to partners and related cultural projects. For rental enquiries, send your idea to info@helse.ch.
Volunteers are part of every production — from the box office to front-of-house. Send a short bio to info@helse.ch.
We are always open to new collaborators — directors, producers, designers, photographers, video makers. Send proposals to info@helse.ch.
We take on interns as needed, most often in production and communications. Watch the site or write to info@helse.ch for open positions.
Yes — every donation goes directly into the cultural programme. Donation details are available on request at info@helse.ch.
The sign-up form is in the "Stay in the loop" section of the site. We send it a few times a month — no spam.
Every newsletter email has an unsubscribe link at the bottom. If that fails, write to info@helse.ch.
Follow us on Instagram, Facebook and YouTube — links are in the site footer. We post event announcements and short stories there.
We communicate in Serbian and English. For enquiries in other languages we'll do our best with help from a translator.
For media enquiries, press kits and interviews, write to info@helse.ch with "Press" in the subject. We reply as soon as possible.
Using photos requires written permission — send a short description of the project to info@helse.ch.
Some events are recorded for our archives and media. When recording is in progress, it is clearly indicated at the entrance.
Children's programmes are often a symbolic fee or free with sign-up, depending on the event. The exact price is listed with each programme.
Workshops are usually aimed at primary-school-age children; the recommended age range is listed in each event's description.
Any data you share (email, name, phone) is used only for the stated purpose — buying a ticket, signing up for an event, or the newsletter. We don't pass it to third parties.
